It seems like 2022 flew by – it’s hard to believe it’s time for a retrospective already! With much of the world back in a post-pandemic embrace, it was a rebuilding year for many, punctuated by gathering storm clouds in the tech sector. In January, I threw three darts around trends that began to emerge …
Leaders are told every day that they’re sitting on a goldmine – deep insights just waiting to be harvested from years of accumulated data. It might sound counterintuitive, but many high-growth companies actually stand to benefit from less data: a robust pruning strategy to keep their sellers focused and drive more accurate and meaningful engagement …
Read more “How to delete your way to better sales and marketing performance”
Countless meetings and workshops to review each team’s processes and requirements. Navigating politics, personalities and egos to land on a plan that earns the buy-in of the combined team. A holistic view of upstream and downstream processes to identify and mitigate change impacts. These are all important contributions to a successful M&A integration strategy. But …
2022 looks to be a pivotal year in professional talent. While the Great Resignation was the talent story of 2021, I believe 2022 will be when we see the patterns that turned the US service and travel industries upside down really impact professional workforces worldwide. Let’s take a look at three changes I think we …
Read more “Predictions for the talent trends that will shape 2022”
I’m going to start this post about talent engagement with a story about the power company, so bear with me. I know, electric utilities aren’t known for customer experience. So I didn’t expect much more than a widget in the mail when I signed up to try out our power company’s program for real-time energy …
Read more “Why “surprise and delight” is so effective for employees and employers alike”
As employers globally watch the Great Resignation unfold, it’s easy to settle into a reactive posture. After all, it’s worked well so far. Executives everywhere are watching attrition rates intently, trying to divine some sense of trend from the tea leaves, all the while reassuring themselves that their culture and tremendous growth opportunities will protect …
Read more “The Great Resignation isn’t about employees leaving. It’s about where they’re going.”